Ambience

How Ambience Healthcare Scaled from 15 to 150+ Employees with One-Person Security Team

Ambience Healthcare chose Zip to execute security and compliance standards at scale and prove that execution to customers without building a large internal security team.

10x

Increase in company headcount

1

Security hire during scale

14 days

Time from deployment to operational

Industry

Health tech

Stage

Hypergrowth startup

Use case

Security operations, compliance, endpoint, identity

Scale HIPAA-aligned security without adding headcount.

Automated security and experts on call — no security team required.

“Zip has been tremendously effective at managing corporate IT and security across our entire organization. Their platform enables us to maintain a very lean security team even as we continue to grow rapidly.”

Results at a glance

Scaled from 15 to 150+ employees with only one security hire

Enforced security controls consistently as the company grew

Achieved SOC 2 Type II and streamlined HIPAA compliance

Reduced operational burden through automation and expert support

Maintained full visibility and control without managing day-to-day execution

Challenge

Rapid growth required immediate security execution without building a team

Ambience Healthcare builds AI-powered software for health systems. From the beginning, the company needed to meet strict security and compliance expectations to win and retain enterprise customers.

As the company began scaling, the pace of hiring and customer demand intensified.

The team needed enterprise-grade security in place immediately. Hiring a full security team would take time and significant cost. Fully outsourcing security would reduce visibility and control.

Ambience needed to execute strong security standards right away while keeping the team lean.

“We needed to bring in strong security expertise and automation to bolster a lean, yet agile team.”

Solution

Execute security standards consistently without scaling headcount

Ambience partnered with Zip to execute security and compliance through a co-managed model that combined automation, tooling, and expert support.

Zip handled day-to-day execution across:

Device configuration and management

Identity and access controls

Monitoring, detection, and response

Compliance workflows and evidence collection

Zip deployed quickly and began enforcing controls within days, allowing Ambience to improve its security posture without long implementation cycles. This allowed Ambience to move from planning security to executing it almost immediately.

At the same time, Ambience retained full visibility and control over its environment.

Zip integrated tools like CrowdStrike and Okta and ensured those systems operated correctly at all times. The team no longer needed to manage the operational layer directly.

“Zip is much more than a vendor — they are a true partner and advisor that continues to help shape our security posture.”

Results

Supported 10x company growth with just one additional security hire

Ambience grew from 15 to more than 150 employees while adding only one additional security team member.

Zip handled the operational work required to enforce controls across the environment, allowing the internal team to focus on securing core infrastructure and supporting growth.

The company maintained strong security coverage without building a large security function.

Maintained enterprise-grade security as the company scaled

As Ambience added employees, devices, and systems, Zip ensured security controls remained consistent across the environment.

New employees onboarded into a system where policies were already enforced. Devices met security standards from day one. Identity and access controls remained aligned with compliance requirements.

Security execution scaled with the company.

Achieved compliance milestones with less operational burden

Ambience achieved SOC 2 Type II certification and streamlined HIPAA compliance while using Zip.

Zip automated key parts of the compliance process, including control enforcement, monitoring, and evidence collection. The team reduced the manual work required to prepare for audits and demonstrate compliance.

Maintained visibility and control without operational overhead

Ambience retained direct access to its systems while offloading execution.

The team can inspect controls, validate configurations, and respond when needed without managing day-to-day operations.

Zip also provided ongoing guidance, helping Ambience make informed decisions about security tools and architecture.

“Zip’s strategic advice helps us take the right steps and stay lean as we move into uncharted territory.”

Scale 10x without hiring a full security team

If you are growing quickly and need enterprise-grade security in place now, Zip helps you execute your standards consistently without building a large internal team. Maintain control. Reduce operational burden. Keep pace with growth.

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Device security you don’t have to manage

Zip helps lean IT teams go from framework to controls to continuous enforcement in 14 days.